Hotel Opening: Anthrocon 2019 Report

One of my activities outside of the office consists of staffing furry conventions. One of those conventions is Anthrocon, a furry convention held in downtown Pittsburgh every June/July. At that particular convention, I manage the website and their social media properties.

Yesterday, we opened general hotel reservations, and that resulted in a huge rush of members booking hotel rooms. 1,000 rooms were booked in the first 15 minutes! This was completely expected, and we kept track of how things played out on social media, and also took a survey of members who booked hotel rooms to see how things went. In this post, we’re going to share what we learned based on those survey results and Twitter activity.

HOTEL BOOKINGS

First, did people who booked a hotel room get the hotel that they wanted?

Did you get the hotel you wanted?

For nearly 70% of you, the answer is yes. This makes us happy, but we would like to see the number higher—ideally 100% of our attendees would get a room in the hotel of their choice. This is something we continue to work on each year by adding new hotels and getting bigger room blocks in existing hotels.

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Scaling Anthrocon’s Website to Handle 1,400 Simultaneous Connections

The Challenge

When hotel reservations open, that is the single busiest time of the year for Anthrocon’s webserver. In fact, it even caused us performance problems last year. That was not so good.

So this year, I decided to try something different. Instead of leaving the regular website up and running, which involves using Drupal, I instead decided to replace the entire page with a relatively static “countdown” page, which displayed a countdown timer and automatically started displaying the hotel link at 11 AM on the opening day.

First, some stats for the Anthrocon website:

  • Peak bandwidth: 1.6 Megabits/sec
  • Peak connections: 1,400 concurrent connections

And now some status for Passkey, who handled most of the traffic:

  • Peak bandwidth: 190 Megabits/sec
  • Peak connections: 4,000 concurrent connections
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